COMMON QUESTION QUESTIONS FROM OUR CLIENTS

Frequently
Asked Questions

These are a few common questions our customers have regarding our insurance services.
What is auto insurance?

Auto Insurance is financial protection against physical damage and/or bodily injury resulting from accidents you get from an insurance company after you contracted with them, in exchange of your payment of a premium.
The coverage limits for your financial losses and physical damages will be determined by your policy.

What is the minimum requirement law for auto coverage required by the state of California?

The minimum auto coverage required by law in the state of California is the following:

– Bodily Injury Liability: $15,000 / $30,000
– Property Damage Liability: $5,000

However, it is recommended to buy more coverages than safe law requires. Indeed, if the financial costs of the damages caused in an accident results in an amount greater than the coverage limits of your policy, you may have to pay the difference, and if you do not have enough cash, your personal assets might be seized (without a good coverage, your house, properties and even future earnings are at risk).

What should I do if I am involved in a car accident?

Auto accidents can be very stressful. If you are involved in an accident, it’s important you keep calm and get as much information as possible. Central Pro Insurance has established a TO-DO list for you to follow:

– Stop your vehicle if it is clear, safe, and legal.
– Get off the road, if it is clear, safe and legal. Before you start gathering information, move out of the way of oncoming traffic to keep you and the other drivers safe. If your car cannot be moved, it’s safer to remain in your car with hazard lights turned on until help arrives.
Make a first aid check of all persons involved in the crash.
– Call the police/911 to report the crash and, if necessary, emergency medical services (ambulance).
Exchange car insurance and driver details such as: name, address, phone numbers, driver license, license plate number, insurance company and policy number… You can also take some accident notes, gather the names of people who witnessed the crash and information concerning the cars involved, including year, make, model, etc.
Photograph the accident. Most of cellphones today has a built-in camera. Use it to photograph the damage caused to all the vehicles involved in the crash.
– Don’t admit fault, even if you think you made the mistake. Let the police and insurance companies make statements about the crash.
– Don’t share injury concerns. Do not make any statement at an early stage without the advice of a medical professional that could be refuted later. Just say you are shaken up or in state of shock.
– Get a copy of the police report of the crash.

Call us at 888-960-5308 to report the accident, even if the damage seems minor or the other driver wants to come to an agreement without making an insurance claim.

What is a “deductible”?

A deductible is the amount of money that is your responsibility to pay for collision, fire, theft, and comprehensive claims. For example, if you have a $250 deductible and the damage to your vehicle equals $1,000, your insurance provider will issue you a check for $750, and the balance is your responsibility. You have the option to increase or decrease your deductible which will impact your coverage premium.

What should I do if my car is stolen?

If your car is stolen, report it to the police and then to Central Pro Insurance. First, there will be a waiting period to see if the police can recover your car. The chances of finding your stolen vehicle increase if you can report the theft quickly and provide as much information as you can: make, model, license plate number, color, specification, distinguishing damage, etc. Some insurance policies offer replacement transportation, contact your insurance agent to know on how to proceed.

Can I sign up more than one person under my policy?

Of course, you can sign up more than one person under the same policy and we highly recommend it as you will save a lot of money!

Can I add or remove coverage's in the middle of my policy?

Yes, with Central Pro Insurance, you can change your policy anytime (change of address, payment methods, vehicle, number of drivers and so on). Call us at 888-960-5308 and one of our special agents will help you get a new quote.

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FEATURED

Insurance Services

Check out some of the other insurance services we offer in house.
We offer GREAT business coverage at the LOWEST rates and customized insurance package based on your industry and company size.
We can help you get great car insurance rates, and guarantee the LOWEST premiums by shopping around.
We can provide comprehensive commercial auto insurance for your employees’ vehicles and equipment.
We protect your recreational vehicle, as well as your traveling companions and personal effects when you travel.
We have the best home insurance policies that can be customized to your home and family’s needs.
Like for auto insurance, boat insurance, we can build a customized marine coverage to fit any needs.
Whether you are traveling to Mexico for a family vacation or business trip, Central Pro Insurance helps you planning your Mexican travel.
Central Pro Insurance is a specialist in terms of insurance for your special events in the Inland Empire.
Central Pro Insurance has been offering RELIABLE and AFFORDABLE HEALTH COVERAGE to protect you and your family!
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MORE THAN JUST BUSINESS

Great Clients
Awesome Reviews

Here at Central Pro we offer consulting and solutions to customers that demand value, service, and expertise. We succeed by being responsive, innovative, and customer-focused.

Been there plenty of times, pleasant people very friendly and professional, always with a smile and ready to help. I recommend for you go to get your insurance, taxes and DMV needs there!!! My family trusts them with all their tax needs and we always get big refunds!

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ARMANDO

Client

Came into this place and met with Sandra!!! What a wonderful lady I must say and all the staff there is so professional and really knowledgeable in the business ss that they are in even was able to get my taxes done ! It was such a pleasure thank you.

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BETO

Client

Awesome staff and helps get the most for your tax return. I been coming here for year’s and they are the best priced and best all the way around. So come see them i highly recommend this place to all my friends and family.

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RICHARD

Client

Very Helpful , Very Understandable , They try to help you in any way possible , first year doing them here but my dad has been for the past 10+ years. He’s never complain so I really recommend you guys to come and try it out

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RAYMOND

Client

I’ve been coming to Central Pro for many years. For insurance and taxes. I’ve always had a great experience with every employee. Franco has been my contact and the person who submits my taxes. He always does a fantastic job.

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FELIX

client

When taking my taxes to Adriana she was very helpful and took the time to see what they can do so what I owed will not be as much as they want. Well after a couple of hours submitting a letter to the IRS waiting a few days I ended up owing 0 dollars!!!!

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DAVID

Client

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